Fire Exits & Escapes Service & Maintenance

  • Planned in advance at your most convenient time
  • Specific schedule of works
  • Risk assessment and safety checklist
  • Test operation for safe escape
  • Minor repairs included
  • Adjust speeds of floor spring / transom closer / overhead closer if required
  • Separate quotation for defects or recommendations
  • Prioritise quotations on multiple door sites

Why have your fire escape or emergency exit serviced?

The purpose of an emergency exit in a building is a special exit for emergencies such as a fire: the combined use of regular and special exits allows for faster evacuation, while it also provides an alternative if the route to the regular exit is blocked by fire, etc.

For compliance to BS9999, fire escapes should be serviced and inspected every 6 months.

This may also be a stipulation of your building insurance, your lease agreement or part of your Fire risk assessment for your fire exits to be maintained.

When carrying out a service we have a specific schedule of works which includes adjustments and minor repairs. This may be to adjust the closing speed if a door closer such as a transom, overhead or concealed type is fitted.

It is also important to test and check the operation as there are maximum forces to open these types of doors, so all engineers carry force gauges on their vans for this purpose.

We documented our findings on our Risk Assessment Checklist for each door so you have a record and documented evidence as this may form part of their fire risk assessment.

Any repairs or defects which could not be rectified at the service were provided by means of a separate quotation per door to allow you to put a plan in place for the repairs and spread the cost.









We provide service contracts and preventative maintenance on a range of manufacturers equipment. From a one-off service to 3-year fixed cost contract, call us on 0808 1200911 to discuss your requirements.


My fire escape is not opening, can you help?
Yes of course, but be aware we cover Oxfordshire, Cambridgeshire, Essex, Wiltshire, Northamptonshire, Gloucestershire, Peterborough and Suffolk and depending on the severity of your problem we may be able to offer a same day response.

Is are any of the following your problem –

  • When you depress the panic bar, is the door still locked?
  • Does the door release but will not open fully?
  • Can you escape form the building, but cannot enter from outside anymore?
  • Does your key not unlock the door from outside?

If yes, then call us now

My fire escape door is difficult to lock, can you help?
Yes of course, many issues with locks are not a problem with the lock it is the fact that the door is not aligned correctly. This means that the latch or hook lock cannot go into the keep easily which means you will require more force on your key. In extreme cases the key will snap and you could be left in an unsecure condition where you cannot lock or unlock your building.

If you are experiencing this call us now as it could be a simple realignment of your door will rectify this.

Can you fix my door on a call out?
We offer a fixed call out rate which includes the first hour on site as generally we either repair within that time or it will require additional works / spare parts to which we will provide a quotation.

Common spare parts are on our engineer’s vans specifically for Fire escape doors, aluminium doors including pivots, hinges and closers.

Modern Art Oxford

“Yes I would recommend them too – really professional and competitive, much better than larger national companies I’ve used before.”

Parkway Shopping Centre

“BH doors have demonstrated professionalism, excellent customer service and super quality of repairs. I thank you for making my role easier. I only wish I could persuade my company to deal with you all the time.”

Mainstay Group

“Just thought I would drop a line and thank you for the help today, exceptional services as normal.”

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