Aluminium Door Service & Maintenance

Are you a Facilities or Building Manager looking for help with the service and maintenance of the automatic doors in your building? Our regular door service will help avoid costly repairs and ensure that safety requirements for the door systems in your commercial building are met.

All commercial aluminium doors are complex components subject to punishing wear and tear on a daily basis. Therefore, to ensure that they continue to function properly, regular service and maintenance is imperative.

We understand that anybody in a position of ensuring that a building functions correctly and works to a budget requires –

  • Fixed costs
  • Minor repairs included
  • Adjust speeds of floor spring / transom closer / overhead closer if required
  • Pre-planned service visits
  • Same or next day response to emergency call outs
  • Qualified and competent engineers
  • Minimised disruption during working
  • Health and safety compliant designating safe working area
  • Risk assessments and safe working practices
  • Documentation for records
  • Conditional reports of equipment for planning future budgets
  • Prior warning of end of life / obsolete equipment with solutions for replacement
  • Accountability of communication, workmanship and value for money.

We have a specific schedule of works we carry out for each different door type which is detailed within our servicing. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and service contract we offer.

This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs. Preventative maintenance servicing reduces the failure of equipment. This is backed up with the level of service our customers require as we understand that when a door fails it affects your business.

If you have one or multiple sites, are looking for a one-off service to a 3-year fixed contract on any manufacturer’s equipment, call us on 0808 1200911 to discuss your requirements.

FAQs

Why do you carry out 2 services per year?
We have been working on doors for over 30 years and use our experience and knowledge as generally 2 visits per year is required to ensure your equipment continues to operate correctly and safely, preventative maintenance is the key. This will reduce the probability of costly repairs and inconvenience to your business as we carry out minor repairs when we service your equipment.

Some aluminium doors are also fire escapes and it is critical that these doorsets are always kept in optimum condition as BS8300 and BS8214 states that manual fire exit doors should be examined twice a year with specific attention paid to panic bars, paddle handles, hinges, pivots and door closing mechanisms.

You are one of 3 quotations for a service contract I have received and seem to be expensive?
We have a specific schedule of works we carry out for each different door type which is detailed within the quotation. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and automatic door service contract we offer.

This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs. Preventative maintenance servicing reducing the failure of equipment. We also back this up with the level of service you require when a door fails as this affects your business.

It is very common within the industry to sell service contracts at a loss to gain the business but operationally the company cannot provide the level of service that you, the customer requires. Also, any quotations and further works are marked up to counteract the loss and as an example a simple battery pack replacement costs £500 instead of £200 including parts and labour and so on.

We at BH Doors would never take on a service contract that we could not provide the level of service or the work required for your doors to be to safe and reliable.

Please look at some of our testimonials below.

Can I use BH doors if I have a service contract with another company?
Yes of course we have a fixed call out rate that includes the first hour on site, travelling time and mileage so there are no hidden costs.

It is very common within the industry to sell service contracts at a loss to gain the business but operationally the company cannot provide the level of service that you the customer requires.

An example is we always receive call outs on a Friday afternoon where the preferred contractor cannot attend until Monday, which in our opinion is not acceptable as the building needs to be operational and secured at the end of the day. We understand that service is the key to any business as all doors need to work correctly, safely and at all times for your business to operate.

Prodrive Racing

“Thanks to your engineers for all their hard work over the past couple of days. Very impressed by the work and conduct, and all doors are functioning like new.”

The Bushey Academy

“Thanks for coming out so promptly and for managing to resolve this. Very impressed.”

“Sorry to have bothered you out of hours yesterday, I really wasn’t expecting you to reply! Thank you again for a great response.”

Mainstay Group

“Just thought I would drop a line and thank you for the help today, exceptional services as normal.”