Automatic Doors Service & Maintenance

Are you a Facilities or Building Manager looking for help with the service and maintenance of the automatic doors in your building? Our regular door service will help avoid costly repairs and ensure that safety requirements for the door systems in your commercial building are met.

All automatic doors are complex components subject to punishing wear and tear on a daily basis. Therefore, to ensure that they continue to function properly, regular service and maintenance is imperative.

We understand that anybody in a position of ensuring that a building functions correctly and works to a budget requires –

  • Fixed costs
  • Pre-planned service visits
  • Same or next day response to emergency call outs
  • Qualified and competent engineers
  • Minimised disruption during working
  • Health and safety compliant designating safe working area
  • Risk assessments and safe working practices
  • Documentation for records
  • Conditional reports of equipment for planning future budgets
  • Prior warning of end of life / obsolete equipment with solutions for replacement
  • Accountability of communication, workmanship and value for money.

We have a specific schedule of works we carry out for each different door type which is detailed within our servicing. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and service contract we offer.

Some of these include inspecting all mechanical components and cleaning sensors, etc. This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs.

Preventative maintenance servicing reduces the failure of equipment. This is backed up with the level of service our customers require as we understand that when a door fails it affects your business.

For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued.

The manufacturers may specify when service parts are replaced due to the amount of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

If you have one or multiple sites with automatic doors, are looking for a one-off service to a 3-year fixed contract on any manufacturer’s equipment, call us on 0808 1200911 to discuss your requirements.

FAQs

When will my 1st service take place?
We generally carry this out 3 months after you accept our service contract quotation. If, however you have any issues with your doors then of course we can bring this forward, just contact us.
Why do you carry out 2 services per year?
We have been working on doors for over 30 years and use our experience and knowledge as generally 2 visits per year is required to ensure your equipment continues to operate correctly and safely, preventative maintenance is the key. This will reduce the probability of costly repairs and inconvenience to your business as we carry out minor repairs when we service your equipment.

For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued. The manufacturers may specify when service parts are replaced due to the amount of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

You are one of 3 quotations for a service contract I have received and seem to be expensive?
We have a specific schedule of works we carry out for each different door type which is detailed within the quotation. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and automatic door service contract we offer.

This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs. Preventative maintenance servicing reducing the failure of equipment. We also back this up with the level of service you require when a door fails as this affects your business.

It is very common within the industry to sell service contracts at a loss to gain the business but operationally the company cannot provide the level of service that you, the customer requires. Also, any quotations and further works are marked up to counteract the loss and as an example a simple battery pack replacement costs £500 instead of £200 including parts and labour and so on.

We at BH doors would never take on a service contract that we could not provide the level of service or the work required for your doors to be to safe and reliable.

Please look at some of our testimonials below.

Hinchinbrook Hospital

“Can you thank the lads for the excellent work they did on our Children’s Ward. We are more than pleased with the excellent service your company provided. And will be happy to use your services in the future.”

Mediterranean Shipping Company

“Thanks for coming out so promptly and for managing to resolve this. Very impressed.”

“Sorry to have bothered you out of hours yesterday, I really wasn’t expecting you to reply! Thank you again for a great response.”

Holiday Inn

“The guys were  brilliant today, I have updated our files so from this point on you are the only company that we allow to service or repair any of the doors on site.”