Automatic Door Repairs

Our services:

Compliance to EN16005 / BS7036
Risk assessment and safety check
Minor repairs included
Separate quotation for defects or recommendations
Service agreement contracts

Call us on 0808 120 0911 for all your commercial doors repairs, servicing and maintenance.

Common issues and problems for automatic doors which need repairing are:

Not responding to sensors
Opening or closing on its own
Not opening or standing open
Flashing a code
Difficult to lock
Did not open when carrying out a fire alarm test
Door has failed your occupier tests

Prior to us attending your site, we can provide our DBS, Health and Safety policy, insurances and risk assessment. It is important that all documents are available to reduce inconvenience and wasting time so that we can work as soon as possible when we attend site.

Always when we work, we always carry out a risk assessment and deploy our yellow men barriers to designate a safe working area for us and the general public. Where we deem that the risk is high, we would carry out any work at a more suitable time, such as when your building is closed.

Our experienced engineers have been trained on the major manufacturers equipment and are backed up with spare parts accounts to be able to repair your automatic door. This will allow a cost effective and as efficient repair as we understand that if your door fails it will cause inconvenience and potential loss of business.

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If you have a problem with your door call 0808 1200911 or request an engineer here.

FAQs

My doors keep opening and closing in the rain, can you help?

Yes of course, If it is an automatic door please check there are no rain droplets on the sensors or rain on the sensors? If yes, then clean off the water, do they work correctly now. If water can get onto the sensors then you will need to have product specific weatherhoods fitted which will eliminate this fault going forward, call us now to arrange a free site survey.

If you have checked and still not operating, then request an engineer here.

Can I use BH doors if I have a service contract with another company?

Yes of course we have a fixed call out rate that includes the first hour on site, travelling time and mileage so there are no hidden costs.
It is very common within the industry to sell service contracts at a loss to gain the business but operationally the company cannot provide the level of service that you the customer requires.
An example is we always receive call outs on a Friday afternoon where the preferred contractor cannot attend until Monday, which in our opinion is not acceptable as the building needs to be operational and secured at the end of the day. We understand that service is the key to any business as all doors need to work correctly, safely and at all times for your business to operate.

This is why we cover Oxfordshire, Cambridgeshire, Essex, Peterborough and Suffolk, to allow us to provide that level of service you require, please call us.

My current contractor has told me the automatic door operator needs replacing as original is obsolete, can you help?

Yes of course, we have accounts with all of the manufacturers and distributors as we are independent, which means that we may be able to source parts which others may find impossible. We pride ourselves on repairing doors rather than selling new.

Also, within BH doors we have a lot of experience with all of the manufacturer’s equipment so the issue may just be a fault which we could rectify or replace service items on a call out or provide a quotation.

Can you fix my door on a call out?

We offer a fixed call out rate which includes the first hour on site, travel time and mileage as generally we either repair within that time or it will require additional works / spare parts to which we will provide a quotation.

Common spare parts are on our engineer’s vans specifically for automatic doors, aluminium doors including pivots, hinges and closers.

Vale Of White Horse District Council

“We would like to thank BH Doors and the two engineers that attended Abbey house last week for the efforts put in to get this work completed. We understand that there was an issue with parts the day before the scheduled visit, and we are very grateful for the efforts BH doors went to, to ensure our visit was not cancelled.

This would have been a perfectly acceptable reason to cause a cancellation, but instead, BH doors put a plan in place to meet another engineer to get the correct parts, all while the other two engineers attended at the time stated and commenced work immediately.

The dedication to the task at hand did not go un-noticed, and we really appreciated it.”

Moore Barlow LLP

“I am just writing to say a big “Thank you” as Adam has been with me all morning servicing and repairing our Staff door and I must say he is a real asset to your company, so polite and courteous, so thank you for sending him.”

“With sincere thanks for all your help & support, very much appreciated.”