Contracts from 1 door to multiple buildings

    All manufacturers covered

    Pre-planned at your convenience

    Conditional reports provided

    Qualified and competent engineers

    Service Contract Agreements

    Are you a Facilities or Building Manager looking for help with the service and maintenance of the commercial doors in your building? Our Preventative Maintenance servicing are the way to go. Our regular door service will help avoid costly repairs and ensure that safety requirements for the door systems in your commercial building are met.

    Why the necessity?

    All doors, whether manual or automatic, are complex components subject to punishing wear and tear on a daily basis.

    Therefore, to ensure that they continue to function properly, regular service and maintenance is imperative.

    According to Workplace Health, Safety and Work Regulations, building owners are responsible for keeping their automatic doors, manual doors, fire escapes and acoustic movable walls in good working order. This includes the operation, efficiency, and usage to be maintained according to manufacturer’s specifications and standards.

    Why Choose BH Doors?

    Our aim is to provide a first-class service and to ensure that all of our customers have the same experience at a consistently high level.

    Our ethos is that we care about our customers, have pride in the work we carry out and be accountable at all times. This is why we understand that anybody in a position of ensuring that a building functions correctly and works to a budget requires:

     

    • Fixed costs
    • Pre-planned service visits
    • Same or next day response to emergency call outs
    • Qualified and competent engineers
    • Minimised disruption during working
    • Health and safety compliant designating safe working area
    • Risk assessments and safe working practices
    • Documentation for records
    • Conditional reports of equipment for planning future budgets
    • Prior warning of end of life / obsolete equipment with solutions for replacement
    • Accountability of communication, workmanship and value for money.
    Commercial door service maintenance contract
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    SERVICE

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    Commercial door service and maintenance

    How Can We Help?

    We have a specific schedule of works we carry out for each different door type which is detailed within our servicing. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and service contract we offer.

    Some of these include inspecting all mechanical components and cleaning sensors, etc. This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs.

    Preventative maintenance servicing reduces the failure of equipment. This is backed up with the level of service our customers require as we understand that when a door fails it affects your business.

    For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued. The manufacturers may specify when service parts are replaced due to the amount of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

    All BH Doors engineers are trained to comply with the standards through the Automatic Door Installation Association and are Doorsafe Registered.

    Trust BH Doors for Commercial Door service contracts as we are proud to offer varying levels of support and maintenance for commercial properties throughout Oxfordshire, Cambridgeshire, Peterborough, Essex and Suffolk.

    We also offer on-demand emergency call outs, and a variety of maintenance packages to meet any budget or size of building.

    If you have 1 door or multiple buildings, call us to arrange a survey or if you feel you have a problem with your doors request an engineer below.

    Request An Engineer

    FAQs

    When will my 1st service take place?
    As soon as you accept your quotation, we will contact you to arrange when is the most convenient to you and your business. It could also be set within your maintenance period of your building such as during the holidays within a school, call us to discuss your requirements.
    Why do you carry out 2 services per year?
    We have been working on doors for over 30 years and use our experience and knowledge as generally 2 visits per year is required to ensure your equipment continues to operate correctly and safely, preventative maintenance is the key. This will reduce the probability of costly repairs and inconvenience to your business as we carry out minor repairs when we service your equipment.

    For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued. The manufacturers may specify when service parts are replaced due to the amount of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

    For Fire escapes for compliance to BS9999 and building insurance they need to be tested, serviced and inspected at least twice per year with a checklist document issued.

    Are you going to turn up unannounced or without prior notice?
    No, as generally all jobs and service visits are scheduled with our customers prior to attendance. We may ask if it is possible to attend at short notice where an engineer is in your area, but of course it must be at your convenience.
    How can you guarantee the level of service I require?
    Keep within counties, local engineers, reduction of travelling time, reduced response time, common spare parts, experienced engineers, independent, knowledge of majority of manufacturers equipment, phone number diverted so always answered, e-mail received by multiple people instantly and asset register all your equipment.

    Our suppliers match our ethos and understand our customers’ needs i.e. same day pick up, next day delivery, preventative maintenance servicing reducing failure of equipment

    What steps do you have in place to reduce the impact of my business when you are working?
    Arranged prior to site attendance, out of hours working, barrier part of entrance to allow pedestrian flow, risk assess work to agree plan, if blocking entrance stopping work and removing barriers for disabled access, fire alarm, preventative maintenance servicing reducing failure of equipment.