Where do we start? With BH Doors, it’s in our DNA.
‘Our aim is to provide a first-class service and to ensure that all of our customers have the same experience at a consistently high level. Our ethos is that we care about our customers, have pride in the work we carry out and be accountable at all times.’
So how and why do we need to ensure that this is achieved? Who actually benefits?
It is important for any business to get feedback from its customers but also to check what actually they are providing such as a product or service that is being carried out. Also there needs to be a minimum standard or procedure which is always followed for each job and each customer which will be abled to be monitored. At BH doors, we have all worked for large worldwide organisations, been in management or customer facing positions which has helped us create and design our own company.
To answer the question simply, everyone and everything!
You the Customer –
• Has the work actually been carried out?
• Quality control
• Communication
• Health and Safety
• Engineers conduct
• Feedback
Our Engineers –
• Appraisal
• Communication
• Compliance, risk elimination or reduction
• Health and Safety
• Toolbox talks
• Tools and equipment check
• Portable Appliance Testing
• Following procedures and processes
• Upholding our minimum standards
Health and Safety compliance –
• SSIP, safety schemes in procurement
• Accreditations
• Renewal process
• Safe working practices and method statements
Why Choose BH Doors?
We understand that anybody in a position of ensuring that a building functions correctly and works to a budget requires:
• Fixed costs
• Pre-planned service visits
• Same or next day response to emergency call outs
• Qualified and competent engineers
• Minimised disruption during working
• Health and safety compliant designating safe working area
• Risk assessments and safe working practices
• Documentation for records
• Conditional reports of equipment for planning future budgets
• Prior warning of end of life / obsolete equipment with solutions for replacement
• Accountability of communication, workmanship and value for money.