Automatic Sliding Door Repair – Chesterton Community College, Cambridge

Following our recent emergency call out, we recommended the replacement of the obsolete and damaged Horton automatic sliding door system.

Our solution was to Retrofit all internal components including the motor, control board and sensors. Due to the building requiring security, it was important that this repair was carried out as soon as possible. A quotation was raised for Chesterton Community College, which was accepted that day.

We keep common spare parts and Retrofit kits in stock to allow us to react when a customer requires their door system to be operational at all times.

Sometimes this means that we work out of normal hours or in this instance, we returned the following day which was a Saturday to carry out the work. Following the installation, when then commissioned the door which includes a risk assessment checklist, which is a document to indicate the risks are acceptable and the automatic door system is compliant, by means of measuring and testing the door.

We also offer service contract agreements, which are a fixed cost per visit and is based upon the amount and type of doors within your building. We always arrange with the customer the most convenient date to reduce the disputation as generally the automatic doors are on the main entrance to a building.

We have a specific schedule of works we carry out for each different door type which is detailed within our servicing. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and service contract we offer.

Some of these include inspecting all mechanical components and cleaning sensors, etc. This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs. Preventative maintenance servicing reduces the failure of equipment. This is backed up with the level of service our customers require as we understand that when a door fails it affects your business.

For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued.

The manufacturers may specify when service parts are replaced due to the number of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

The completed automatic sliding door system was demonstrated, tested for emergency escape and the fire alarm system as well as handing over the O+M Manual to the customer.

If you feel your doors require a service or you have a problem request an engineer here .