Automatic Sliding Doors Service – The Oxford Science Park

We recently serviced an automatic sliding door at The Oxford Science Park.

The operator is linked to an access control system as the building is accessible 24 hours a day. This means that the door will unlock and open for any valid user without the need for keys, or push or pull of the door.

Our service contract agreement is a fixed cost per visit and is based upon the amount and type of doors within your building. We always arrange with the customer the most convenient date to reduce the disruption as generally the automatic doors are on the main entrance to a building.

We have a specific schedule of works we carry out for each different door type which is detailed within our servicing. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and service contract we offer.

Some of these include inspecting all mechanical components and cleaning sensors, etc. This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs. Preventative maintenance servicing reduces the failure of equipment. This is backed up with the level of service our customers require as we understand that when a door fails it affects your business.

For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued. The manufacturers may specify when service parts are replaced due to the number of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

On completion a risk assessment checklist was carried out on the door for the records of the College. The Geze automatic door system was cleaned, demonstrated including a fire alarm opening test and left in working order.

We also offer same day response to emergency door faults in Oxfordshire such as –

• securing your building
• a door is standing open
• an automatic door is opening and closing on its own
• Error codes such as ‘maintenance required’ on your automatic door display