Following our recent emergency call out where the doors were standing open, we recommended the replacement of the battery backup system to the Record automatic sliding doors on the main entrance..

We deployed our yellow safety barriers to designate a safe working area and removed the failed batteries. The operator required resetting and testing to ensure that the door would fail open in the event of a power failure or fire alarm escape situation.

Our same day response call outs are at a fixed cost which includes travelling, mileage and the first hour on site as generally your equipment will be fixed or diagnosed to require parts / further works then a quotation will be sent.

We also offer service contract agreements, which are a fixed cost per visit and is based upon the amount and type of doors within your building. We always arrange with the customer the most convenient date to reduce the disputation as generally the automatic doors are on the main entrance to a building.

We have a specific schedule of works we carry out for each different door type which is detailed within our servicing. We have used our experience, the manufacturers service specifications and legislation compliance to adopt these procedures for every customer and service contract we offer.

Some of these include inspecting all mechanical components and cleaning sensors, etc. This means that the correct amount of time and engineers’ resource is allocated to ensure your doors are safe, reliable and reducing overall costs. Preventative maintenance servicing reduces the failure of equipment. This is backed up with the level of service our customers require as we understand that when a door fails it affects your business.

For automatic doors as an example the minimum for compliance to BSEN16005 and BS7036 2014 is once per year and a risk assessment checklist document issued. The manufacturers may specify when service parts are replaced due to the number of operations, so you may need to increase the amount of service visits and replacement of parts to ensure the safe and continued operation.

The completed automatic sliding door system was demonstrated, tested for emergency escape and the fire alarm system.