Automatic Sliding Door emergency repair for Gridserve in Norwich
Following our an enquiry from Gridserve in Norwich, BH Doors attended an emergency call out and found that the automatic sliding door was standing open.
Always when we carry out any work, we deploy or yellow health and safety barriers to designate a safe working area. Particularly here as this door was on the main entrance and if possible, still regain access to the premises.
Upon further investigation we found that the operator had a broken drive belt and checked the door mechanically so that it would slide smoothly open and close to check the motor. All seemed perfect and the fault was diagnosed to a broken fixing on the belt which was replaced.
Our engineers completed a detailed inspection of all operational and safety-critical components, including sensors, activation devices, door operators, safety systems and closing forces. The door system was cleaned and left in working order.
We also offer service contract agreements, which are a fixed cost per visit and is based upon the amount and type of doors within your building. We always arrange with the customer the most convenient date to reduce the disputation as generally the automatic doors are on the main entrance to a building.
FAQs
Why is it important to inspect an automatic sliding door?
Why is it important to service and maintain an automatic door?
- Prevent injuries: Routine checks ensure safety sensors and emergency stop features work, stopping doors from closing on customers or staff.
- Meet legal duties: Business owners must comply with local safety standards and accessibility laws regarding public entrances.
- Avoid liability: Documented service history protects your business from negligence claims if an unexpected door malfunction causes an accident.
- Stop costly repairs: Engineers can find worn rollers, misaligned parts, and failing motors before they cause total system failure.
- Save on energy: Properly adjusted doors and sealed edges prevent conditioned indoor air from escaping, lowering utility bills.
- Extend equipment life: Regular lubrication and cleaning reduce friction and wear on heavy-use parts, maximizing your investment.
What things should you check if your automatic door has failed?
- Check that the plug is secure and the main circuit breaker has not tripped.
- Look at the control keypad or mode switch to verify the door is not accidentally set to “Off,” “Lock,” or “Exit Only.”
- Wipe dust, dirt, or spiderwebs off motion and safety sensor lenses using a soft, dry cloth.
- Sweep out dirt, leaves, or stones stuck in the lower sliding tracks that prevent smooth physical movement.
- Turn the power off and gently push the door by hand to see if it moves freely or feels jammed against a broken roller.
- Listen for loud grinding or scraping noises that point towards a mechanical issue.