Council door repairs

Service & Preventative Maintenance

We believe that preventative maintenance is the key to increasing long term reliability and reducing overall costs of your commercial doors and roller shutters.

We would be pleased to arrange a visit to your site to provide a quotation for this service and produce an Asset Register to ensure that all equipment is detailed and subsequently monitored during the contract.

We have a specific service schedule for different types of commercial doors. It details the schedule of works carried out on each piece of equipment.

This ensures that you, the customer, is aware of all necessary work and costs prior to any maintenance visit. Risk Assessments and Method Statements are included.

All maintenance visits are arranged with the customer for the most convenient time and date prior to the month of visit.

Service & Maintenance

– Fixed Service Costs
– Scheduled Service Visit
– Building Compliance
– Safety Risk Assessments
– Reduced Rates for Contract Customers

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SPECIFICATION

REPAIR

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SERVICE

DOCUMENTATION

RISK ASSESSMENT

PRICE

All types of commercial doors and movable walls are covered by our service & preventative maintenance service

Aluminium Doors

Automatic Doors

Glass Doors

Automatic Sliding Door Repair

DDA Accessible Doors

roller shutter repairs

Roller Shutters

Speak to us today

For all installations, repairs, service & maintenance of commercial doors and roller shutters by a local engineer on 0808 120 0911 or email info@bhdoors.co.uk

FAQs

What types of commercial doors do you specialize in servicing / repairing / installing?

BH Doors & Engineering Ltd specialises in a wide range of commercial door types, offering expert installation, maintenance, and repair services. These include automatic doors (both sliding and swing), aluminium doors, glass entrance doors, steel doors, aluminium doors, fire exit doors, general manual doors, and DDA-compliant (disability access) systems.

We also supply and service acoustic movable walls for flexible space management in commercial and educational environments. Whether for retail, healthcare, hospitality, leisure, or education, we have the skills and products to meet your building’s needs. We ensure every installation is carried out with precision, meeting current safety and accessibility standards.

Are your services available outside of regular business hours to minimize disruption to my operations?
We understand that businesses need to operate without unnecessary interruption, which is why we offer flexible scheduling. While our standard operating hours are weekdays, we strive to accommodate after-hours or weekend service where possible, especially in urgent or time-sensitive situations. Our fixed-rate pricing includes travel, mileage, and the first hour on-site, making it easier to budget for work done outside regular hours.

We serve critical environments such as hospitals, care homes, and schools, and are experienced in working around operating hours to minimize disruption and ensure your safety and compliance needs are met promptly.

What is your experience in the commercial door industry, and do you have references?
Founded in 2009, BH Doors & Engineering Ltd brings over 30 years of industry experience in commercial and automatic door systems. Our engineers are highly trained, and our portfolio includes installations and repairs for well-known institutions such as the NHS, Oxford and Cambridge Universities, Sports & Leisure Centres, and numerous other commercial properties.

We pride ourselves on delivering consistently high-quality workmanship and customer service. We’re happy to provide references and case studies on request, which include client testimonials describing our professionalism, problem-solving skills, and commitment to safety. Many of our clients are repeat customers due to our reliable and responsive service.

Are you qualified and insured for commercial door installation and repair work?
Yes, we are fully qualified and insured to carry out commercial door installations and repairs across a variety of sectors. Our company carries all necessary public and employer liability insurance, and our engineers are DBS-checked for safe working in schools, hospitals, care homes, and other sensitive environments.

We adhere to all industry health and safety standards and continually update our training and certifications to reflect changes in legislation and best practices. You can trust that all work undertaken by BH Doors & Engineering Ltd is legally compliant, insured, and carried out by qualified professionals with attention to safety and reliability.

How often should commercial doors be serviced, especially those in high-traffic areas?
BH Doors & Engineering Ltd recommends scheduled servicing every 6‑months, especially for high‑traffic commercial doors (automatic, aluminium, fire exits, glass, timber, DDA accessible and movable walls), enhancing reliability and safety across regions including Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Medway, Norfolk, Northamptonshire, Oxfordshire, Suffolk, Warwickshire, Wiltshire.

Our preventative maintenance contracts ensure fixed service costs, safety risk assessments, building compliance, and an asset register to track each door’s condition. For especially busy sites, internal basic inspections (weekly/monthly) complement the bi‑annual professional service. This combined approach ensures early detection of wear or misalignment and helps avoid unplanned downtime or costly emergency repairs.

What does a typical commercial door maintenance service include?
BH Doors & Engineering Ltd standard maintenance service includes: a scheduled service visit with fixed costs, inspection, servicing, documentation, risk assessment, and building compliance checks tailored to each door type. They provide a detailed schedule of works linked to an asset register, so customers know what to expect beforehand.

Local qualified engineers perform tests, carry out minor repairs, evaluate alignment, functionality and safety features, and supply risk assessments and method statements. Reduced rates apply under contract, and service includes compliance with relevant regulations (e.g. EN16005, BS7036, Document M, DDA, BS9999).

Can you provide a detailed maintenance checklist for our specific type of commercial doors?
BH Doors & Engineering Ltd offers a tailored maintenance checklist based on door type be it glass, aluminium, fire exit, automatic or DDA accessible documented within their service schedule and supporting an Asset Register. Each checklist covers inspection of moving parts (hinges, tracks, sensors), lubrication points, safety features, seals, alignment, and compliance.

It also includes risk assessment and method statement documentation. Contract customers receive the checklist in advance, ensuring they understand required work. The checklist supports preventive maintenance and forms part of compliance records and building audits.

What are the best practices for lubricating moving parts of a commercial door?
BH Doors & Engineering Ltd maintenance practice incorporates lubrication of moving components where applicable to each product type applied precisely during scheduled servicing. Their trained engineers lubricate components after cleaning to prevent grit buildup, ensuring smooth operation and reducing wear.

They avoid lubricating sensor lenses or electrical parts to maintain safety compliance. Regular scheduled servicing (e.g. every six months or as per contract) includes lubrication, while internal staff are encouraged to monitor for stiffness or noise and report issues promptly.

Do you offer scheduled maintenance contracts or service level agreements (SLAs)?
Yes—BH Doors & Engineering Ltd offers preventative maintenance contracts (annual or six‑monthly) with fixed‑cost service visits, reduced rates, and full documentation. Agreements include scheduled servicing, safety risk assessments, asset registers, method statements, building compliance, and minor repairs.

Customers benefit from predictable budgeting, priority scheduling, and long‑term reliability. Emergency services remain available with fixed call‑out fees. Contracts ensure consistent high‑quality service and peace of mind.

How often should safety features like sensors and emergency stops be tested?
BH Doors & Engineering Ltd tests safety features like safety sensors, automatic reverse, emergency stops as part of every scheduled service visit (six‑monthly or annual). Their qualified engineers perform compliance checks per EN16005, BS7036 and Document M standards.

Risk assessments include retesting safety mechanisms after any repair. Between visits, staff should report sensor or safety anomalies immediately. Following incidents or maintenance, BH Doors will re‑test upon request or during the next service.

What are the key indicators that suggest immediate professional maintenance is needed?
Significant issues warranting immediate professional attention from BH Doors & Engineering Ltd include doors not operating – opening or closing or operating jerkily; unusual noises; sensor or safety feature malfunction; physical damage; misalignment; failure to comply with safety standards; or visible wear.

BH Doors & Engineering Ltd H Doors provides fast-response emergency repairs with a fixed call‑out fee, local engineers, spare parts in stock, and rapid turnaround. Customers can call for urgent assistance ahead of scheduled visits if any of these indicators emerge to avoid hazards or downtime.

How does proper maintenance contribute to the longevity and energy efficiency of commercial doors?
Through scheduled servicing, B BH Doors & Engineering Ltd ensures components are aligned, lubricated, and in compliance, reducing wear and extending equipment lifespan. Proper sealing and alignment preserve energy efficiency, minimizing drafts and maintaining insulation. Regular inspection prevents minor faults from escalating, reducing downtime and repair costs.

Documentation and asset tracking ensure maintenance is proactive. This approach supports longevity, performance consistency, and energy savings—especially crucial for automatic, aluminium, glass, and fire-rated doors operating in diverse environments across their service area.

What steps can our internal staff take to perform basic daily or weekly checks?

BH Doors & Engineering Ltd advises internal site staff to conduct basic checks between scheduled services: visually inspect doors for misalignment or damage; clear debris from tracks; test smooth operation; clean sensor lenses; verify seals; listen for unusual noises; check closing speed and full sealing; test manual overrides or emergency stops; and report irregularities promptly.

These actions help ensure optimal day‑to‑day performance and facilitate timely professional intervention during service visits or emergency repairs.

What specific cleaning products and techniques are recommended for different door materials (e.g., aluminium, glass, steel)?

BH Doors & Engineering Ltd recommends mild, non-abrasive, pH-neutral cleaners suitable for the material: diluted mild detergent and soft cloth for aluminium; glass cleaner and microfiber cloth for glass; pH-neutral cleaner for steel (no steel wool); gentle cleaners for painted surfaces.

Avoid aggressive acids or alkalis that may damage seals or finishes. These are applied during service visits or by facilities staff and maintained in a clean condition to support proper function and appearance.

How do environmental factors (e.g., temperature changes, humidity) impact door performance and maintenance needs?
BH Doors & Engineering Ltd recognises environmental factors like temperature swings, humidity, dust, or corrosive atmospheres can impair door performance causing metal expansion, corrosion, seal degradation, or sensor interference.
Their services across regions Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Medway, Norfolk, Northamptonshire, Oxfordshire, Suffolk, Warwickshire, Wiltshire. include tailored assessments to address local conditions, material suitability, and maintenance
frequency.

High‑humidity or dust‑prone sites may warrant more frequent servicing or specialized components. Risk assessments identify environmental risks and adaptive measures to maintain safety and performance.

What are the benefits of professional inspections versus in-house checks?
In‑house checks help catch visible or audible issues early, while BH Doors professional inspections include precision diagnostics, regulatory compliance assessments (EN16005, BS7036, Document M, DDA), lubrication, safety testing, and documentation.

Our engineers carry spare parts, certified expertise, and can remedy hidden electrical or mechanical faults. Service contracts provide asset tracking and risk assessments. Combined, in‑house vigilance and expert servicing ensure optimum performance, safety, longevity, and compliance beyond what either alone can deliver.

Do you keep a record of past services and repairs for our doors?
Yes. BH Doors & Engineering Ltd will maintain detailed records via their asset register per site, logging specifications, inspection dates, service visits, repairs, risk assessments, and method statements.

Contract customers benefit from documentation of each maintenance action, building compliance records, and historical performance insights. These records aid audit readiness, trend analysis, and planning for component replacement.

What preventative measures can be taken to avoid common wear and tear issues?
BH Doors & Engineering Ltd preventative measures include regularly scheduled servicing (annual or six‑monthly), correct lubrication, cleaning, and inspection; using appropriate, non‑abrasive cleaners; maintaining asset registers; installing protective components; and staff training for careful operation.

Safety risk assessments guide installation of edge guards, sensors, or seals tailored to environment. With prompt minor repairs and documentation, common wear issues like seal failure, misalignment, sensor damage are mitigated before escalating.

Hinchinbrook Hospital

“Can you thank the lads for the excellent work they did on our Children’s Ward. We are more than pleased with the excellent service your company provided. And will be happy to use your services in the future.”

Henmans Freeth

““The contractors today were really a pleasure to have them in the building, very polite and helpful, left the area in a very clean and professional manner.”

“Thank you for sorting out the repair.”

Parkway Shopping Centre

“BH Doors have demonstrated professionalism, excellent customer service and super quality of repairs. I thank you for making my role easier. I only wish I could persuade my company to deal with you all the time.”

BH Doors – Latest Projects

Do You Require A Service & Maintenance Agreement

– Fixed Service Costs

– Scheduled Service Visit

– Building Compliance

– Safety Risk Assessments

– Asset Register Provided

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