Fire Exit & Escapes Door Repairs
Fire doors – the difference between internal and external
Fire doors are an essential part of any building and fall into 2 categories, either internal or external.
EXTERNAL FIRE DOOR
An external fire door, typically known as a fire escape, fire exit, emergency door, emergency escape door, panic bar door or emergency exit door are installed on the outside perimeter of a building.
An emergency fire exit door usually serves as the final opening to the outside of the building which is designated by an Emergency Exit which is illuminated.
They easily opened via a panic bar or push pad from the inside in the event of an emergency, or can also be opened from the outside required using an external access device.
They can be manufactured out of glass, aluminium, timber or steel depending on the location, security requirements or size.
INTERNAL FIRE DOOR
An internal fire door, typically known as a wooden door, timber door, corridor door is a fire-resistant, safety utility designed to prevent the spread of fire within a building long enough to save lives and crucial properties / documents. Typically, these are manufactured from timber and maybe situated in corridors or entrance doors to rooms.
Fire doors are specialist doors which have been tested against the elements and purpose-built to withstand fires for as long as possible, either 30, 60 or 120 minutes. They enable buildings to compartmentalise and delay the spread of fire from one area to another, and form a crucial part of a passive fire protection strategy. These are designated by either a Fire door keep closed or keep locked sign on both sides of the door.
Our External Fire Door services:
- Common spare parts carried on vans
- Minor repairs included
- Adjust speeds of floor spring / transom closer / overhead closer if required
- Check operation for safe escape
- Separate quotation for defects or recommendations
- Prioritise quotations on multiple door sites
Call us on 0808 120 0911 for all your commercial doors repairs, servicing and maintenance.
- Fire risk assessment report highlighting problems with fire doors
- Closing too fast
- Catching on the floor
- Cannot open or not closing
- Seals damaged or not present
- Hinges worn and noisy
- Not closing and relocking
- Difficult to open
SPECIFICATION
REPAIR
SERVICE
DOCUMENTATION
RISK ASSESSMENT
PRICE
It is critical that these doorsets are always kept in optimum condition as BS8300 and BS8214 states that manual fire exit doors should be examined twice a year with specific attention paid to panic bars, paddle handles, hinges, pivots and door closing mechanisms.
Our experienced engineers have been trained on the major manufacturers equipment and are backed up with spare parts accounts to be able to repair your fire exits. Our fixed rate call out includes all costs and the 1st hour on site, as we understand that if your door fails it will cause inconvenience and potential loss of business.
We also offer service contract agreements which include preventative maintenance to give you piece of mind at the fraction of the cost of a major component failure to keep your business operational and compliant.
Speak to us today
For all installations, repairs, service & maintenance of commercial doors and roller shutters by a local engineer on 0808 120 0911 or email info@bhdoors.co.uk
Dynamic risk assessments and industry standards
For automatic doors one of the key factors is risk, there are 4, impact, crushing, shearing and drawing in.
During a service we carry out a dynamic risk assessment which will take into account the door type, operational use, the users and carry out the necessary safety checks.
At any point that a risk has been identified, we will either try to eliminate it or reduce the risk to a safe level.
It may result in the automatic door system being adjusted, repaired or even switched off, but generally we will provide a quotation which will detail how to overcome the risk.
The customer will be informed via our risk assessment checklist document per door for their records.
The most common found risks are within the opening and closing cycles of automatic doors which result in pocket doors, barriers or fingerguards being recommended.
You can download our guides for everything you need to know here:
FAQs
My commercial door is making unusual noises (grinding, squeaking, banging) – what could be the cause?
These noises are early signs of mechanical wear or potential failure. If left unaddressed, they can lead to more serious damage. We recommend scheduling a professional inspection to quickly identify and resolve the issue before it affects safety or daily operations. Our engineers are fully equipped to diagnose and repair noise-related issues efficiently on all commercial door systems.
The door is difficult to open or close, or it's moving slowly/jerky – what are the common culprits?
We’ll assess the entire door system to determine the root cause and make the necessary adjustments or replacements. Regular maintenance helps prevent these issues, ensuring smooth and consistent operation. Contact our expert team for prompt diagnostics and reliable repairs on all commercial door types, from roller shutters to automatic entrances.
My automatic door isn't responding or is opening/closing unexpectedly – what should I check first?
If the issue persists, our engineers can perform a full diagnostic using industry-grade tools. We specialise in automatic door systems and can quickly restore functionality while ensuring the door meets BS EN16005 safety compliance standards. Don’t ignore malfunctions—they can compromise safety and security. Call us for expert support.
The door isn't latching properly or is sagging / dropped – what's the likely issue?
Our engineers will assess and adjust hinges, reinforce frames, or realign locking mechanisms to restore smooth operation and secure closure. In more severe cases, parts may need replacing. Prompt repairs prevent additional wear on surrounding components, ensuring your door remains functional and compliant with building regulations.
What causes tracks to become misaligned or rollers to become damaged, and how are these fixed?
We’ll inspect the entire system, realign or replace worn tracks, and fit new rollers if needed. All repairs are carried out to manufacturer standards using high-quality parts. We also offer scheduled maintenance to prevent such issues from developing, keeping your doors running smoothly and safely all year round.
What should I do if a commercial door breaks down completely? Do you offer emergency repair services?
If your commercial door has broken down entirely, do not force it open or closed—this can worsen the damage or create safety risks. BH Doors & Engineering Ltd offers 24/7 emergency repair services to respond quickly to urgent breakdowns. Our trained engineers carry diagnostic tools and spare parts to resolve most issues on the first visit.
We prioritise securing your premises, restoring access, and minimising downtime. Whether it’s a shutter failure, automatic door malfunction, or structural issue, we’re here to help. Contact our emergency response team any time for fast, professional, and reliable commercial door support.
How do I troubleshoot minor issues before calling a professional technician? (e.g., checking power, resetting system, clearing obstructions)
Do not attempt repairs involving torsion springs, internal wiring, or structural adjustments. If basic checks don’t resolve the issue, contact our professional team. We can provide quick support and on-site diagnostics to prevent small problems from becoming costly repairs. Always prioritise safety when dealing with commercial doors.
What are the signs of worn-out or damaged torsion springs or cables, and why are these dangerous to repair myself?
At BH Doors, our engineers are fully qualified to safely repair or replace springs and cables. We strongly advise against DIY attempts. Call us for a professional assessment – we will restore your system’s safety and functionality using approved methods and top-quality replacement parts.
My metal door is showing signs of rust or corrosion – can it be repaired, or does it need replacement?
However, if corrosion has compromised the structure or function, a replacement may be more cost-effective and secure. Our team can offer a site inspection and advise on the best course of action.
Door closer is malfunctioning (slamming shut, not closing fully, leaking oil) – what's the fix?
We inspect alignment, adjust speed valves, and check mounting points. A leaking closer usually indicates irreparable damage, so we recommend replacing it to restore smooth operation and ensure safety compliance.
What if there's structural damage to the door or frame – is repair or replacement recommended?
Our experienced technicians evaluate integrity and compliance with fire or security standards before recommending the most cost-effective and long-lasting solution.
How do you diagnose electrical or sensor issues with commercial doors?
We also verify response from motion detectors and safety sensors. If a fault is detected, we offer expert repair or component replacement to restore full functionality and compliance with safety standards.
My glass door has cracks or chips – can it be repaired, or does the glass need to be replaced?
This ensures the door remains safe, secure, and compliant with building regulations. Our team supplies and fits high-quality safety glass to match existing designs with minimal disruption to your premises.
What causes weather stripping or seals to break down, and how important is it to replace them?
We offer quick replacements to prevent drafts, water ingress, and rising energy costs. Regular inspection helps catch issues early before they compromise your door’s performance.
How can I tell if a repair will be sufficient versus needing a full door replacement?
However, if a door is warped, corroded, or repeatedly failing, replacement is often more cost-effective long-term. We provide transparent assessments to ensure your door meets performance, safety, and compliance requirements.
How can I tell if a repair will be sufficient versus needing a full door replacement?
BH Doors & Engineering Ltd helps clients decide between repair and replacement based on damage severity, age, and cost. Minor issues like faulty hinges or closers are typically repairable.
However, if a door is warped, corroded, or repeatedly failing, replacement is often more cost-effective long-term. We provide transparent assessments to ensure your door meets performance, safety, and compliance requirements.
Prodrive Racing
“Thanks to your engineers for all their hard work over the past couple of days. Very impressed by the work and conduct, and all doors are functioning like new.”
Mainstay Residential
“Just thought I would drop a line and thank you for the help today, exceptional services as normal.”
Modern Art Oxford
“Yes I would recommend them too – really professional and competitive, much better than larger national companies I’ve used before.”
Do You Require A Service & Maintenance Contract?
- Annual Contract
- 6 Monthly Servicing
- All Labour Included
- Fixed Cost Contract
- Fully Guaranteed
- Minor Repairs Carried Out
- Comprehensive Checklist
- Detailed Schedule Of Works
- Competent Trained Engineers
