automatic sliding door repair in hertfordshire

Glass Door Repairs

Generally, glass doors are specified to give a clear view through them as they have no frame and to give the appearance that they are not there.

Most are attached to the surrounding structure by means of patch clamp fittings or rails which hold the glass in place. These parts need to be correctly tightened with a torque wrench to ensure that there is no movement and have service items fitted which will wear over time and usage.

Many of the common faults are due to lack of maintenance or people are unaware of these serviceable parts and think they need a new door system.

Common issues and problems for glass doors which need repairing are:

  • Out of alignment causing glass to touch adjacent glass or frame
  • Door handles loose
  • Door not secured at the top
  • Cover plates loose or missing
  • Closing too fast
  • Difficult to lock and having to lift it up to close
  • Not closing or not opening fully
  • Catching on the floor causing damage
  • Access control or electronic lock not always engaging
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We also offer service contract agreements which include preventative maintenance to give you piece of mind at the fraction of the cost of a major component failure to keep your business operational and compliant. Particularly we have a specific schedule of work we carry out to ensure that all of the patch fittings and clamps are at the correct force to grip the glass and stop it from moving and keep your doors in alignment. To back this up we carry the serviceable parts for glass doors from the leading manufacturers such as Dorma and Geze on our vans.

Speak to us today

For all installations, repairs, service & maintenance of commercial doors and roller shutters by a local engineer on 0808 120 0911 or email info@bhdoors.co.uk

Door with side barrier rails

Dynamic risk assessments and industry standards

For automatic doors one of the key factors is risk, there are 4, impact, crushing, shearing and drawing in.

During a service we carry out a dynamic risk assessment which will take into account the door type, operational use, the users and carry out the necessary safety checks.

At any point that a risk has been identified, we will either try to eliminate it or reduce the risk to a safe level.

It may result in the automatic door system being adjusted, repaired or even switched off, but generally we will provide a quotation which will detail how to overcome the risk.

The customer will be informed via our risk assessment checklist document per door for their records.

The most common found risks are within the opening and closing cycles of automatic doors which result in pocket doors, barriers or fingerguards being recommended.

You can download our guides for everything you need to know here:

FAQs

What types of commercial doors do you specialize in servicing / repairing / installing?

BH Doors & Engineering Ltd specialises in a wide range of commercial door types, offering expert installation, maintenance, and repair services. These include automatic doors (both sliding and swing), aluminium doors, glass entrance doors, steel doors, aluminium doors, fire exit doors, general manual doors, and DDA-compliant (disability access) systems.

We also supply and service acoustic movable walls for flexible space management in commercial and educational environments. Whether for retail, healthcare, hospitality, leisure, or education, we have the skills and products to meet your building’s needs. We ensure every installation is carried out with precision, meeting current safety and accessibility standards.

My glass door has cracks or chips – can it be repaired, or does the glass need to be replaced?
For cracked or chipped glass doors, BH Doors & Engineering Ltd recommends immediate assessment. Small chips may be repairable, but most commercial doors use safety glass, which must be replaced if cracked.

This ensures the door remains safe, secure, and compliant with building regulations. Our team supplies and fits high-quality safety glass to match existing designs with minimal disruption to your premises.

Do you offer custom door solutions to fit specific business needs or unusual opening sizes?

Yes, BH Doors & Engineering Ltd offers bespoke door solutions tailored to your business’s specific requirements. Whether you’re working with an unconventional space, require a unique finish, or need a door with advanced functionality (e.g., touchless operation, restricted access, soundproofing), we can help.

We work closely with clients from the initial survey through design and installation to ensure the final product meets both aesthetic and operational needs. Our team has experience adapting automatic doors, glass panels, and movable partitions for a wide range of applications, from historical buildings to modern healthcare and retail environments.

Can you provide a free site visit and no-obligation quote for installation or major repairs?
Absolutely. We offer free, no-obligation site surveys for all installation and major repair enquiries. Our engineers will visit your premises, assess the scope of work, and provide professional advice based on your requirements. You’ll receive a detailed quote with no hidden fees.

We do not charge call-out fees for our surveys, and if we can complete a minor repair during the initial visit, we’ll do so and offer a competitive fixed cost upfront. Transparency and professionalism are core to our service, and we aim to ensure you’re informed and confident before committing to any work.

Are your services available outside of regular business hours to minimize disruption to my operations?
We understand that businesses need to operate without unnecessary interruption, which is why we offer flexible scheduling. While our standard operating hours are weekdays, we strive to accommodate after-hours or weekend service where possible, especially in urgent or time-sensitive situations.

Our fixed-rate pricing includes travel, mileage, and the first hour on-site, making it easier to budget for work done outside regular hours. We serve critical environments such as hospitals, care homes, and schools, and are experienced in working around operating hours to minimize disruption and ensure your safety and compliance needs are met promptly.

What is your experience in the commercial door industry, and do you have references?
Founded in 2009, BH Doors & Engineering Ltd brings over 30 years of industry experience in commercial and automatic door systems. Our engineers are highly trained, and our portfolio includes installations and repairs for well-known institutions such as the NHS, Oxford and Cambridge Universities, Sports & Leisure Centres, and numerous other commercial properties.

We pride ourselves on delivering consistently high-quality workmanship and customer service. We’re happy to provide references and case studies on request, which include client testimonials describing our professionalism, problem-solving skills, and commitment to safety. Many of our clients are repeat customers due to our reliable and responsive service.

Are you qualified and insured for commercial door installation and repair work?
Yes, we are fully qualified and insured to carry out commercial door installations and repairs across a variety of sectors. Our company carries all necessary public and employer liability insurance, and our engineers are DBS-checked for safe working in schools, hospitals, care homes, and other sensitive environments.

We adhere to all industry health and safety standards and continually update our training and certifications to reflect changes in legislation and best practices. You can trust that all work undertaken by BH Doors & Engineering Ltd is legally compliant, insured, and carried out by qualified professionals with attention to safety and reliability.

Do you offer warranties on your new door installations and repair services?
Yes, warranties are available on most of our new installations and repair services. While the specifics may vary depending on the manufacturer and type of system installed, we ensure all work is backed by a clear and transparent warranty. This includes coverage for parts, labour, and workmanship within the warranty period.

During your consultation, we will outline the exact terms of your warranty, so you have full peace of mind. Our commitment doesn’t end after installation as we are available for ongoing support, scheduled maintenance, and responsive aftercare to keep your systems running safely and efficiently long term.

How long does a typical installation or major repair take?
Project timelines depend on the complexity and type of door system, but we always aim to complete work efficiently and with minimal disruption. Emergency call-outs can often be resolved on the same day, particularly for repairs involving door closers, locks, sensors, or motors.

For new installations or more extensive repairs, we’ll provide a detailed timeline during your consultation. Our engineers come prepared with common replacement parts, allowing us to resolve many issues on the first visit. We also schedule work at times that best suit your operations, whether that’s during business hours or after-hours when needed.

Do you handle the removal and disposal of old doors as part of the installation process?
Yes, our service includes the safe removal and environmentally responsible disposal of any old doors or components being replaced. Whether it’s an automatic system, timber door, or aluminium frame, we ensure all waste is cleared from the site and handled according to environmental regulations.

This is part of our commitment to providing a complete, hassle-free service from start to finish. You won’t need to coordinate with multiple contractors or worry about waste removal logistics—our team will handle it all, leaving your premises clean, compliant, and ready to use.

What safety regulations and building regulations do your installations comply with?
All our work is carried out in compliance with the relevant UK safety regulations and building codes, including EN 16005 (automatic door safety), BS 7036, and Building Regulation Document M for accessibility. We also ensure our installations meet Disability Discrimination Act (DDA) requirements for accessible access points.

Our engineers are trained to assess site-specific compliance factors, including fire escape routes, public safety, and emergency access. We only use certified components from trusted manufacturers and ensure every installation is commissioned with the correct signage, safety features, and user controls, giving you full compliance and peace of mind.

Henmans Freeth Solicitors

“The contractors today were really a pleasure to have them in the building, very polite and helpful, left the area in a very clean and professional manner.”

“Thank you for sorting out the repair.”

Francis Holland

“I would highly recommend BH Doors. Professional company who you can trust.”

Taylor Walton Solicitors

“Thank you once again for the prompt efficient service your company has dealt with our faulty doors.”

“John and Phil have fitted the new closure this morning quickly with as little disruption as possible and Phil left the windows on the door gleaming. “

Industry accreditiations

Do You Require A Service & Maintenance Contract?

- Annual Contract
- 6 Monthly Servicing
- All Labour Included
- Fixed Cost Contract
- Fully Guaranteed

- Same Day Call Out
- Minor Repairs Carried Out
- Comprehensive Checklist
- Detailed Schedule Of Works
- Competent Trained Engineers