Same Day Response Security Door Repair – Tripadvisor, Oxford
We were asked to attend an emergency same day response call out to look at one of the accommodation security timber door at Tripadvisor in Oxford, Oxfordshire.
On initial inspection we found that the inactive leaf which was holding the electric lock was insecure, the top flush bolt was damaged and would not secure into the frame.
We removed the flush bolt and disassembled it to find it was bent and out of alignment. The parts were realigned and it was reassembled, then refitted back into the door.
When looking at a problem with a door it is important to visually inspect it to ensure that there is a parallel gap all the way around the door in its frame. If this is not the case then it will require realigning or replacement of worn or damaged parts.
The door closer was tested for opening and closing, adjusting the speeds for a smooth closing action. Finally, checked the operation with the access control system ensuring the lock disengaged and reengaged every operation. Lastly, we cleaned the door and frame completing the repair allowing the customer to check.
It is important that your door is aligned correctly for the lock to engage and disengage correctly. Many call outs to access control companies where the customer has found their lock not engaging has been the result of the door system.
Example of security door problems –
- Door not closing fully
- Worn hinges or pivot
- Door binding on the floor / threshold
- Door hardware not secure
- Difficult to lock / unlock with a key
BH Doors offer service on these types of security doors, to which we have a specific schedule of works which includes adjustments and minor repairs.
This may be to adjust the closing speed if a door closer such as a transom, overhead or concealed type is fitted.
It is also important to test and check the operation as there are maximum forces to open these types of doors, so all engineers carry force gauges on their vans for this purpose.
We document our findings on our Risk Assessment Checklist for each door so you have a record and documented evidence as this may form part of their fire risk assessment.
Any repairs or defects which could not be rectified at the service were provided by means of a separate quotation per door to allow you to put a plan in place for the repairs and spread the cost.
- Planned in advance at your most convenient time
- Specific schedule of works
- Risk assessment and safety checklist
- Test operation for secure locking / safe escape
- Minor repairs included
- Adjust speeds of floor spring / transom closer / overhead closer if required
- Separate quotation for defects or recommendations
- Prioritise quotations on multiple door sites
FAQs
Why do you need to service a security door?
Yes of course, but be aware we cover Oxfordshire, Cambridgeshire, Essex and Peterborough, but if you are in adjoining counties, please call us, we may be able to help. Also depending on the severity of your problem we may be able to offer a same day response. If it is an automatic door please check the following –
- Is it in the correct setting, i.e. auto / 2 way?
- If you change the setting to closed, does it close?
- Is there an error code or sequence of flashing lights on the display?
- Is the power on?
- Walk to the door and do the sensors above you light up?
- Is there anything in the doorway to stop them closing?
- If you have checked and still not operating, then call us now
What are the types of commercial security doors?
- Steel Doors: The absolute gold standard for raw strength, though more commonly used in commercial buildings or heavy-duty applications.
- Aluminium Front Doors: Naturally rigid, durable, and modern, offering robust protection without bending or weakening.
- Solid Timber Doors: Naturally strong and traditional, but require high-grade engineered wood and regular upkeep to prevent rotting or weakening over time.
What are the most common electric locks fitted to security doors?
- Electric Strikes are fitted to replace the standard strike plate on the door frame. A movable metal lip controlled by an electromagnet releases the latch when powered or unpowered. Best used for: Manual swing doors paired with a standard handle and mechanical latch. Security level: Moderate to high, available in fail-secure (stays locked during a power failure) or fail-safe (unlocks during a power failure)
- Electromagnetic Locks (Maglocks) are a powerful electromagnet mounts to the door frame and pairs with a steel armature plate on the door. Electricity creates a strong magnetic holding force (often 300kg to 600kg+) keeping the door shut. Best used for: High-traffic communal entrances, emergency exits, and glass doors. Security level: Very high holding force against physical pulling, but inherently fail-safe (cuts power to release during an emergency or fire alarm)
- Electric Mortice and Solenoid installed directly inside a pocket cut into the door edge. An internal motor or electric solenoid throws and retracts a heavy-duty deadbolt or latch.